SUP FAQ

Expectations

What will I learn during an SUP excursion?
Our two-hour excursion will give you the basic guidance you need to safely SUP. We’ll show you how to:

  • Properly stand on your board
  • Place your feet for optimal stability
  • Perform basic paddle strokes to control the direction of your board

You’ll also learn the basics about currents, wind and safety, along with a little local history and suggestions for local paddle boarding spots.

Since 95% of the instruction is held on the water, you’ll have plenty of time to get comfortable on your board and practice your technique.

Aside from learning SUP basics, our excursions also give you the chance to enjoy your natural surroundings in a new way. The bay is teeming with marine life not always visible from the shore. It’s not uncommon to see Bald Eagles circling above, harbor seals, jumping salmon, and handfuls of starfish. We’ve even had gray whale and octopus sightings

Is it really as easy as everyone says it is?
Most people are surprised at how fast it takes them to stand and maneuver on their boards. Within the first 15 minutes of our excursions, 95% of participants are standing and paddling. In fact, we usually tell people that if they don’t fall in within the first 30 minutes of class, they probably won’t fall in at all. But it’s okay if you do. And, it’s also okay if it takes you a little longer to build up the courage to go from kneeling on your board to standing. The idea is to have fun and do what’s most comfortable for you.
What kind of shape do I need to be in?
Stand up paddle boarding can be as leisurely or strenuous as you want to make it. In fact, the beauty of SUP is that it is so incredibly versatile — and accommodating to all levels of fitness. As long as you can kneel, stand, and paddle, you should be able to make SUP work for you. Our excursions are all about making your time on the water enjoyable as possible. That means that there’s no pressure to do anything that isn’t comfortable for you.

Basics

How far in advance should I schedule?
Our SUP excursions book up fast during peak season (May-October), so it’s best to schedule as soon as you can.
What happens if I’m late?
It is imperative that you arrive for your class on time. Once we’ve headed out for a lesson, we can’t leave a group unattended on the beach or in the water in order to help late arrivals get suited up and matched with a proper board. If you think you may be 5 minutes late, please call us at 206.387.9054 and we will do what we can to accommodate you. If you do not call or are more than 5 to 10 minutes late,  you will be unable to join the lesson and your daily deal voucher will be considered used.
What should I bring with me?
We provide boards, wetsuits and booties for those who don’t have them — so all you need to bring is yourself and a change of clothes.
What should I wear?
We provide wetsuits and booties for those who don’t have them, but if you have your own, please bring them along to wear. Everyone needs to arrive wearing swimwear or board shorts — and water shoes if you own a pair. Hats and sunglasses are optional; sunscreen shouldn’t be.
Do I need to know how to swim?
You do not need to know how to swim in order to join one of our excursions, but you must tell us ahead of time so we can outfit you with a life jacket before hitting the water.
Can I bring my child?
We are more than happy to take children on our SUP excursions, but please call us so that we can prepare in advance. We like to have a stronger instructor-to-student ratio when kids are along, so everyone gets plenty of personalized attention.
Can I book private excursions?
With a little advance notice, we can provide private lessons and private group excursions. Please call us to discuss your needs.
Where should I park?
If there are spaces available, you’re welcome to park in the lot that we share with Paseo Restaurant. When the lot is full, there is plenty of nearby street parking. PLEASE DO NOT PARK IN THE ELKS’ PARKING LOT. VIOLATORS WILL BE TICKETED AND/OR TOWED.
How many people do you take out at a time?
Our group excursions max out at ten people per outing. We require a minimum of four participants for each group lesson. Lessons almost always fill up, but should the lesson you signed up for not reach the minimum number of participants, we will call you an hour before your scheduled lesson to let you know. At that point, you can either reschedule or receive a full refund. Happily, this is a rare occurrence.
May I bring my camera?
You are more than welcome to bring along a camera on your outing — but please be aware that there is no guarantee that it will stay out of the water. Washington Surf Academy is not responsible for lost or damaged personal items.

Operations

What is your cancellation policy?
Please notify us at least 24-hours before your lesson if you must cancel. We are more than happy to refund your money — or reschedule you. To cancel your class, please do the following:

  • Send us an email (please don’t call by phone) telling us the day and time of the class you wish to cancel — and if you need a refund instead of rescheduling your class.
  • If you would like to reschedule your class, please take a look at the calendar and include your first and second choices in your email. We will try as hard as we can to accommodate you.
What forms of payment do you accept?
We accept everything that PayPal accepts — credit, debit and electronic funds transfer.
What happens if it’s raining?
This being the PNW, a little rain won’t stop us from holding lessons. Plus, wetsuits make the rain very tolerable. Should the weather be bad enough to cancel, we’ll call you using the phone number provided during registration at least an hour prior to your lesson.

"It was better than I expected. Andrew's guidance made it easy. The only negative was that I didn't want it to be over. I could have stayed out there for hours. I would even say that it felt like a mini-vacation."

~Camille D. Seattle, WA


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